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Advice Reel: Hot Water

Tank vs Tankless Water Heaters

Two machines, one job. A tank stores hot water. A tankless heater makes it on demand. Here is how to choose without the sales talk.

The short version

A tank water heater holds a set volume of water hot and ready, around the clock. It is simple, familiar and usually cheaper to install. When the tank runs dry, you wait while it recovers.

A tankless water heater warms the supply only while a tap is open, so it does not run out in the same way. It takes up less space and avoids standby heat loss. In exchange, it costs more to install, often needs a larger gas supply and new venting, and has a limit on how much hot water it can produce at one moment.

FactorTankTankless
Hot water supplyWhatever the tank holds, then a recovery waitSteady, as long as flow stays under the rated maximum
SpaceFloor footprintWall-mounted, compact
Install complexityUsually simplerOften gas and venting changes
Hard water carePeriodic flushingRegular descaling needed
A man with a coffee in a modern kitchen
A man with a coffee in a modern kitchen.

Step by step

  1. Count your top demand. How many showers, baths and appliances run at the same time on a hectic morning?
  2. Check your gas supply. Tankless gas units draw a lot of fuel at once. Older or undersized gas piping may need an upgrade.
  3. Look at venting. Many tankless units vent through a side wall with PVC. The location must meet clearance rules.
  4. Consider hard water. In Halton, scale builds up inside tankless heat exchangers. Plan for annual descaling, or a softener.
  5. Check rental agreements. If your current tank is rented, sort out the return or buyout before replacing it.
Electric tankless units exist, but whole-house models need very large electrical service. Most Oakville homes choosing tankless use gas.

Keep this kit by the main shut-off

  • Flashlight or headlamp
  • Bucket and old towels
  • Adjustable wrench and slip-joint pliers
  • Flange plunger for toilets, cup plunger for sinks
  • Label on the main valve so anyone can find it

Mistakes to avoid

  • Choosing tankless for a big family without checking whether one unit can handle several showers at once.
  • Skipping descaling and then blaming the heater when flow drops.
  • Buying a bigger tank when the real problem is a failed element or dip tube in the current one.
  • Forgetting that hot water still has to travel through the pipes, so a tankless unit will not speed up the wait for heat at a faraway tap.

Stop and phone a plumber when

  1. 1A ceiling or wall starts dripping
  2. 2More than one drain backs up at once
  3. 3You smell gas or sewage indoors
  4. 4A valve will not turn or drips when touched

When to call

Talk to a plumber before your old tank fails, if you can. A planned change leaves time to sort out gas sizing, venting and space. When a tank is leaking, the choice is often made under pressure. A good plumber will ask about your household, look at the gas meter and piping, and check where venting could go before recommending either type. If the honest answer is that a standard tank suits your home better, you should hear that too. There is no single right choice, only the right fit for the house and the people in it.

Our departments cover tankless water heater installation, swapping a gas tank, or electric water heater replacement. If yours is rented, read rented water heater buyout first.

Straight answers to common calls

Does a tankless heater save money?

It avoids standby losses, so operating costs can be lower, but higher installation costs and descaling upkeep must be weighed against that. The answer depends on your household.

How long does a tankless heater last?

With regular descaling, tankless units are generally expected to outlast a typical tank. In hard water without maintenance, they can struggle much sooner.

Keep reading

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